Solving the Globalization Puzzle

by Svenja Falk, Geoffrey ParkerIssue: January/February 2024

To remain competitive, smart multinationals ensure they can rapidly globalize or localize certain parts of their businesses as needed. Here’s how they do it

Did AI or Poor Design Nearly Crash Lou’s Airliner?

by Louis Bielmann, Derrick Neufeld et al.Issue: January/February 2024

Why automated systems that rely on artificial intelligence can be a deadly liability in situations unforeseen by designers

Unlearning to Innovate

by Jonathan Hughes, Jessica Wadd et al.Issue: January/February 2024

Why building an innovative corporate culture requires focusing on people rather than technology

Surviving the Workquake

by Thomas WatsonIssue: January/February 2024

Why dealing with turnover requires understanding how the traditional foundation of the workplace has been cracked by a seismic shift in the employer-employee relationship